How to find combination for master lock. You can not reset the combination on this type of master lock. Please note that although master lock does not charge for this service some distributors or retailers may charge a fee. With dials at 0 0 0 0 pull out the shackle.
Turn shackle counterclockwise 90 degree 14 turn continue pressing shackle down and turn another 90 degree 14 turn set the dials to your own combination. You can find the combination to a lock. A store associate at the customer service desk will be able to call the master lock customer service line at 1800308 9244 to retrieve your combination for you.
It will take a little time but you will be pleased when that. That is the first number in your combination. You dont need to break out the hack saw yet.
Rotate the dial clockwise until you see a notch in the metal disk inside the hole like in the picture. Think of wal mart home depot lowes etc. Ask the distributor or retailer to contact master lock for the combination on your behalf and we will validate ownership through them.
The following steps will work for a master lock. On master locks with resettable dials if you lose the the combination it is not possible to find the lost combination. Once it is cleared look through the hole in the back.
Us distributors may call 1 800 308 9244. Canadian distributors may call 1 800 227 9599. Turn shackle clockwise back to the original 90 degree position lift and return shackle to closed position.
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